Measuring Politeness: How Phone Calls Impact Your Business

Join Marchex, the Marchex Institute, and our guest speaker from Meineke for a discussion on our newly launched Speech Analytics product. Learn how speech analytics enables marketers and sales operation teams to support agents, dealers, and stores in driving the most revenue from phone calls.

In this webinar our speakers will share:

  • A brief demo of Speech Analytics through an analysis of a phone call
  • Findings from the Marchex Institute on how being polite influences phone conversions
  • Three ways a business can implement and benefit from Speech Analytics 
  • How Meineke uses Marchex Speech Analytics to improve performance across its stores

Register now to learn how your company can begin analyzing phone calls to drive more revenue.




Speakers

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Aaron Jansen
Franchise Business Consultant

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Erin Murphy
Analytics Manager

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Guy Weismantel
EVP, Marketing

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Watch the On-Demand Webinar

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