Webinar: What Happened? How to Improve the Customer’s Experience

Mar 6, 2019 @ 10am PST / 1pm EST
Digital media that drives phone calls continues to accelerate. But marketing, sales and operations have a blind spot once the call takes place. The offline customer journey is measurable with the right tools. Join us for our 30-minute live webinar to see how you can understand what happens on your inbound calls. Use these insights to improve the customer experience across all channels and increase your revenue opportunities. In this webinar, we cover: 

  • Inbound call handling best practices.
  • How to optimize media to drive more opportunities
  • How to improve employee performance to improve conversions
  • How to scale best practices across your brand locations
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