2018 Insurance best-in-class call handling benchmark

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Insurance businesses rely on calls to reach new customers, and put their marketing dollars behind advertising that drives calls. So, how do those calls perform?


In a recent study, Marchex compared calls to insurance brands from different marketing channels. Check out our report to learn:

  • The channel that significantly under-performed the others.
  • How to improve inbound call processing 
  • How to offer an excellent customer experience
  • Ways to optimize your marketing spend

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