Call Analytics

The leading analytics platform for advertising driven phone calls

Identify opportunities to improve sales performance

Understand why your customers are calling with Call DNATM, the only conversational analytics technology to automatically visually map, classify and score every phone call – without requiring a call recording. Call DNA Premium adds full transcripts and keyword spotting to every phone call so you can optimize your response to callers and tune ad campaigns to drive calls with high conversion potential.

  • Tune ad campaigns to drive calls with high conversion potential
  • Pinpoint calls that reference a specific product or service
  • Identify and take action on missed sales opportunities

“Transcription provides insights that help automatically identify the value of a call to our customers. The flexibility of the Marchex platform enables solutions like ours to drive value without having to spend the majority of the day listening to calls.”  

-Melissa Sinclair, Lead Integration Manager. ProMax

Get a free demo and learn how we can help you save time and increase revenue.

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